Training

All of our security officers and supervisor must complete intensive training and testing before assignment to your facility and throughout there employment at Red White And Blue Security. This ensures the officers on your site are fully prepared to protect your property and your people and are Qualified and pass all requirement of Bureau of Security And Investigative Services in Division 7 of Title 16 of the California Code of Regulations in Article 9 Skills Training Courses for Security Officers 


643.Skills Training Course for Security Officers

(a) The course of skills training for registered security guards shall follow the standards prescribed by section 7583.6(b) of the Business and Professions Code. The attached Appendix sets forth the subjects that shall be taught and the maximum number of hours that shall be allowed towards meeting required training.

(b) For each course, or series of courses, the institution or company providing the training shall issue a Certificate of Completion to the individual completing the course.

The certificate shall identify the course(s) taken, the number of hours of training provided, identification of the issuing entity, name of the individual and instructor and a date, and state that the course(s) comply with the Department of Consumer Affairs' Skills Training Course for Security Guards. The certificate shall be serially numbered for tracking.

Note: Authority cited: Section 7581, Business and Professions Code. Reference: Sections 7583.6 and 7583.7, Business and Professions Code. 


I. Power to Arrest Course Outline

The Power to Arrest Course consists of four (4) hours of training in both of the following two (2) subjects:

A. Powers to Arrest
4 hours

Objective: To familiarize and instruct the individual on the training topics delineated at Business and Professions Code section 7583.7, including, without limitation, legal aspects, techniques, liability, and company requirements relating to the arrest of an individual. The training will utilize the Department of Consumer Affairs' Power to Arrest Training Manual and may include lecture, discussion, exercises and role-playing.

  1. Overview of Power to Arrest Manual and subject matter.

  2. Definition of arrest and discussion on the implications to the subject, the guard and the company.

  3. Lecture/discussion on escalation and de-escalation techniques in the use of force.

  4. Lecture/discussion in the use of restraint techniques and their implications.

  5. Discussion of trespass laws and implications of enforcement.

  6. Completion of the Power to Arrest Training Manual Test with 100% score in accordance with the Manual's Administering Instructions.

B. Weapons of Mass Destruction (WMD) & Terrorism Awareness
4 hours 

Objective: To familiarize and instruct the individual on the subject matter and observation skills required to identify and report precursor activities to a terrorist event, react appropriately, report the occurrence of a terrorist event, and remain safe while helping control the scene after a terrorist event. The training will utilize the Department of Consumer Affairs' Weapons of Mass Destruction & Terrorism Awareness for Security Professionals course consisting of a Digital Video Disk (DVD), Student Workbook and Facilitator Manual.

  1. Introduction and overview of the training.

  2. The Role of a Security Officer.

  3. The Nature of Terrorism.

  4. Weapons of Mass Destruction.

  5. Coordinating and Sharing of Critical Information. 

 


II. Mandatory Courses Outline Of Courses

Objective: To familiarize and instruct the individual in basic skills and provide a common body of knowledge in the performance of security guard work. All courses shall include information and subject matter pertaining to the outline provided. Additionally, all courses shall include written material, lecture or exercises to assure that the individual comprehends the subject matter presented. Every newly licensed or employed security guard shall complete two of the mandatory courses within thirty (30) days from the day the guard's registration card is issued (8 hours) or the day the guard begins employment. The remaining two mandatory courses each consisting of four (4) hours of instruction, shall be completed within the first six (6) months from the day the guard registration card is issued or the day the guard begins employment as a security guard. Pursuant to Business and Professions Code Section 7583.6 (b) the following outline includes subjects that shall be taught and the maximum number of hours that will be allowed for completion of the Mandatory Courses.

A. Public Relations (Community & Customer)
4 hours

  1. Recognizing Gender & Racial Harassment & Discrimination
  2. Respect:
    • Stereotyping
    • Attitude
  3. Verbal Skills / Crisis Intervention
  4. Introduction to Diversity
  5. Substance Abuse & Mental Illness
  6. Ethics & Professionalism
    • Appearance
    • Command Presence
    • Proper Conduct

B. Observation & Documentation
4 hours 

  1. Report Writing
  2. English as a Second Language
  3. Observation and Patrol Techniques
  4. Asking Appropriate Questions
  5. Observing Suspects / Suspicious Activity

C. Communication and its Significance
4 hours 

  1. Internal
    • Protocols Pursuant to Contract (Who to Contact & When)
    • Radio / Monitors
    • Other Technology
  2. External
    • Emergency / First Responders
    • Medical Personnel
    • Police / Sheriff / Other Enforcement
    • City Services / Government Services

D. Liability / Legal Aspects
4 hours 

  1. Personal / Contractor / Employer
  2. Criminal, Civil, Administrative
  3. BSIS Code & Regulations
  4. Role of a Security Guard

III. Elective Course Outlines

Objective: To familiarize and instruct the individual in basic employer requirements relating to the performance of guard duties. Additionally, to provide the employer and the individual with the opportunity to select additional course work to improve the skills and knowledge of the individual. The listed courses should include a mixture of written materials, lecture and exercises. The hours listed are the maximum number of hours that will be accepted as part of the 16 hours of elective training mandated by the Business and Professions Code section 7583.6. Every newly licensed security guard shall complete a minimum of eight (8) hours of elective courses within thirty (30) days from the day the security guard's registration card is issued or the day the guard begins employment. An additional eight (8) hours of elective courses shall be completed within the first six (6) months from the day the security guard's registration card is issued or the day the guard begins employment. Pursuant to Business and Professions Code Section 7583.6 (b), the following outline includes subjects that shall be taught and the maximum number of hours that will be allowed for completion of the elective courses.

A. Post Orders & Assignments
4 Hrs. Maximum 

  1. Site Specific Training
  2. Equipment
    • Monitoring
    • Communication
    • Alarms
    • Elevators, Etc.
  3. Emergency Response Issues
  4. Liability Implications
  5. Lost / Found Articles

B. Employer Policies / Orientation
4 Hrs. Maximum 

  1. Employer Reports / Paperwork
  2. Reporting Processes / Procedures
  3. Tax Forms, Health Forms, Etc.
  4. Uniforms
  5. Work Schedules
  6. Other Internal Policies, Processes or Procedures
  7. Employer Use of Force Policy

     

C. Evacuation Procedures
2 Hrs. Maximum 

  1. Emergency Procedures Related to Life / Safety and Acts of Nature
  2. Working Knowledge of Evacuation Routes
    • Stairs
    • Elevators
    • Doors
  3. Power Outage
  4. Specific Points of Contact

D. Officer Safety
4 Hrs. Maximum 

  1. Threat Assessment
  2. Subject Contact
  3. Safety Awareness
  4. Blood Borne Pathogens
  5. Environmental / Hazardous Materials

E. Arrests, Search & Seizure (more advanced than PTA course)
4 Hrs. Maximum 

  1. PC 836, 837 & the Differences
  2. US Constitution & Amendments Impacting Guard Responsibilities
  3. Loss Prevention
  4. Merchant Law
  5. Use of Force

F. Access Control
2 Hrs. Maximum 

  1. Identification Procedures
  2. Electronic Use / CCTV
  3. Non-electronic procedures

G. Trespass
4 Hrs. Maximum 

  1. Open Land
  2. Private Property
  3. Private Building
  4. Public Property
  5. Places of Public Accommodation/Public Access

H. Laws, Codes, Regulations and Ordinances
2 Hrs. Maximum 

  1. Specific to Post Assignment

I. First Aid / CPR
4 Hrs. Maximum 

  1. American Red Cross Courses
  2. American Heart Association Courses
  3. Automatic Defibrillator Devices (AED's)

J. Handling Difficult People
4 Hrs. Maximum 

  1. Communications
  2. Conflict Management
  3. Speaking Constructively
  4. Valuing Diversity
  5. Negotiating
  6. Verbal Diffusion

K. Work Place Violence
4 Hrs. Maximum 

  1. Detecting Unusual Behavior / Warning Signs
    • Worker to Worker
    • Client to Customer
    • Supervisor to Subordinate
  2. Anger Management
  3. Valuing Diversity
  4. Personal Security
  5. Reporting

     

L. Chemical Agents
4 Hrs. Maximum 

  1. Tear Gas Use and Effects
  2. Pepper Spray Use and Effects
  3. Air Borne Chemical Agents
  4. Water Borne Chemical Agents

M. Preserving the Incident Scene
4 Hrs. Maximum 

  1. Identifying Evidence
  2. Care and Handling of Evidence
  3. Securing the Immediate Area
  4. Legal Issues to Evidence Tampering and/or Removal
  5. Witness/Participant Identification

N. Crowd Control
4 Hrs. Maximum 

  1. Controlling Boisterous Celebrations
  2. Handling Disputes
  3. Confronting Conflicts Constructively
  4. Planning for Civil Disobedience / Disturbances
  5. Labor Actions, Disputes, Workplace Stoppages

O. Driver Safety
4 Hrs. Maximum 

  1. Cars
  2. Bicycles
  3. Golf Carts

P. Supervision
4 Hrs. Maximum 

  1. Roles and Responsibilities
  2. Legal Liability
Q. Courtroom Demeanor
4 Hrs. Maximum
R. Parking / Traffic Control
2 Hrs. Maximum
S. Radio Procedures
2 Hrs. Maximum
T. BSIS's Certified Course in Firearms Training
8 Hrs. Maximum
U. BSIS's Certified Course in Baton Training
4 Hrs. Maximum

V. School Security Guard Training

(In compliance with Bureau developed Training Syllabus)
8 Hrs. Maximum

W. Introduction to Executive Protection
4 Hrs. Maximum
X. Annual Firearms Requalification
4 Hrs. Maximum
Y. Fire Safety Course
4 Hrs. Maximum
Z. Course in the Use of a Stun Gun or Air Taser
4 Hrs. Maximum

Screening

Our thorough 16-step screening process (including annual CORI, 10-panel pre-employment and random drug testing) ensures you always get highly qualified security officers at your Location (many have military, law enforcement and/or security experience). 

Red White And Blue Security’s 16 Point Security Service Screening Process 

1-Application must be completely filled out to be considered

2- Minimum High School Diploma or GED required (most are college educated)

3-Valid Guard Card Issue by BSIS ( Bureau of Security Investigative Services) Must be over 18 years of age

4-Candidates must be a United States or naturalized citizen, or a non-citizen eligible under law for employment in the United States. . All personnel are required to complete the Employment Eligibility Verification Form (I-9), required by Department of Homeland Security in accordance with the Immigration Reform & Control Act of 1986 and are entitled to work in the 

United States. All applicants understand, read, speak and write English intelligibly. Additionally, all applicants are tested for literacy.

5-Upon completion of the application all applicants go through an initial written test and interview to be sure the application is complete and to ask several basic screening questions.

6-If they pass written test and initial interview,  Red White And Blue Security checks the applicant's work history for 10 years.

7-Red White And Blue Security conducts Pre-employment CORI criminal history checks.

8- Red White And Blue Security Inc. conducts annual CORI criminal history checks for all employees.

9- Red White And Blue Security checks at least 3 references that the applicant has known for 5+ years.

10-Red White And Blue Security requires an extensive 10-panel Pre-employment drug test has established and maintains a program for the prevention of drug use and alcohol misuse in operations. This anti-drug use and alcohol misuse policy must include a written substance abuse policy and drug and alcohol testing programs in accordance with all applicable Federal regulations. All officers are drug tested prior to hiring.

11-Red White And Blue Security  requires random 10-panel drug tests for all employees(including office staff and top management).

and offers employees a comprehensive anti-drug use and alcohol misuse program that meets or exceeds all Federal requirements. The Drug and Alcohol Testing program includes required training as well as pre-employment testing, reasonable suspicion testing, post accident testing, return to duty testing, random testing, and follow-up testing. Clients have the right to audit drug testing records and drug testing program. .

12-Second Interview with top management

13-DMV H6 (Department of Motor Vehicle) history check, Make Sure All of our guards are free of felonies and misdemeanor convictions related to crimes of moral turpitude. All applicants must have a valid CA state driver's license and maintain their license in good standing.

14-Social Security number verification

15-Sexual offender history check

16-Orientation thoroughly explaining the standards and requirements of any security officer working for Red White and Blue Security

Supervision 

Red White And Blue Security is constantly working to provide the highest level of service we can to all of our customers. Toward that end, we recently invested over $20,000 to install GuardTrac, the state-of-the-art computerized security officer monitoring system. GuardTrac monitors security officer and supervisor activity on every shift. This provides you with an important added layer of protection.

GuardTrac Ensures:

  •  The security officer trained and assigned for your facility will be at their post on-time and remain on the job throughout their shift.
  •  All security officers must check in with GuardTrac at the beginning of each shift, throughout their shift, and at the completion of their shift
  •  If a security officer does not check in with GuardTrac Red White And Blue Security 5-step Coverage Guarantee alert system  is activated to ensure a trained security officer is at your facility
    •  GuardTrac contacts managers and supervisors on their Nextel phones
    •  If GuardTrac receives no response, it calls the next manager on the list
    •  GuardTrac flashes a message in RED on the Call Control computer screen Red White And Blue Security at corporate headquarters
    •  GuardTrac announces an alert to operations management
    •  GuardTrac prints a report and records all data in the database
  •  In addition to communicating with each security officer on each shift, GuardTrac allows supervisors to monitor security officer activity at every facility throughout every shift.
  •  If a security officer is sick or on vacation, the security officer covering for him will have been trained on your facility
  •  You will receive daily activity reports and reports on any incidents which occurred during each shift.
  •  You will always be billed correctly

          Red White And Blue Security's Management reviews GuardTrac reports every day You will receive a detailed invoice showing who was working on each shift in your facility

  •  Should an issue arise Red White And Blue Security's Issue Resolution Process (IRP) is followed
    •  Supervisors MUST return all customer calls within 15 minutes (24 hours per day)
    •  Management reviews GuardTrac reports daily to be sure
      1.  1.Systems and procedures are followed properly
      2.  2.Security officers are on-time and on-site throughout their shift
      3.  3.Client calls are returned promptly
      4.  4.Issues are resolved
      5.  5.Clients are billed properly
    •  Depending upon the severity of the situation the supervisor will:
      1.  1.Retrain the security officer
      2.  2.Issue a verbal and/or written warning to the security officer with an action plan for improvement
      3.  3.Relieve the security officer of duty for the shift or permanently from your facility
      4.  4.Management may dismiss the security officer from Red White And Blue Security 

 Red White And BlueSecurity Management follows up with the customer to be sure the issues were resolved to the customer's satisfaction